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Shipping & Returns

Shipping Information

​We process orders within 1–3 business days after payment confirmation.

Delivery Times

Estimated delivery times:

  • United Kingdom: 5–12 business days

  • Europe: 7–15 business days

  • International destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, carrier delays, or peak shopping periods.

Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information whenever available.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are unable to guarantee delivery for orders shipped to incorrectly entered addresses.

Returns & Refunds

We want you to be satisfied with your purchase.

You may request a return within 30 days of receiving your order if:

  • The item arrives damaged

  • The item received is incorrect

  • The product has a manufacturing defect

To request a return, please contact our support team and include:

  • Order number

  • Description of the issue

  • Photos showing the problem (if applicable)

Refunds are processed after the returned item has been inspected and approved.

Please note that normal wear and tear, misuse, accidental damage, or compatibility issues caused by ordering the wrong model are not covered under our return policy.

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